In September, Royal Mail advised a change to their service terms and conditions update requiring those using Royal Mail 24 or Royal Mail 48 to provide an accurate weight and pre-advice for each item.
Having listened to customer feedback and to give you more time to meet this requirement, Royal Mail have now extended the timescale to the 28th of March 2022. Good news for many retailers – Q4 is hardly the time to be messing around and requiring new processes to be introduced.
“Customers posting via Royal Mail 24 and Royal Mail 48 will be required to provide an accurate weight and pre-advice for each item, unless they are using Royal Mail’s Basic Barcode solution or are a flat rate customer.
(A flat rate is a standard charge calculated by Royal Mail based on your posting profile for each Royal Mail 24 and Royal Mail 48 item where such standard charge applies for a fixed period of time.)”
– Royal Mail
Products requiring accurate weight and pre-advice
Product Code |
Product Description |
|---|---|
| CRL | Royal Mail 24/48 Daily Rate |
| PK3 | Royal Mail 24 (SORT8) (LL/P) Daily Rate |
| PK4 | Royal Mail 48 (SORT8) (LL/P) Daily Rate |
| RM1 | Royal Mail 24 (LL) Daily Rate |
| RM2 | Royal Mail 24 (P) Daily Rate |
| RM3 | Royal Mail 48 (LL) Daily Rate |
| RM4 | Royal Mail 48 (P) Daily Rate |
Charges for incorrect Average Daily Weight Postings
From the 1st of October 2021, Royal Mail will be updating charges for instances where the incorrect Average Weight is declared on Royal Mail 24 or Royal Mail 48 Average Daily Weight Large Letters and Parcels products. These will cover the costs incurred when the average weight of your posting is mis-declared on your posting documentation and information contained within the barcodes compared to what is actually presented to Royal Mail.
Details of these charges can be found on the Royal Mail Group Surcharges page .
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