Free informative and Powerful Ecommerce Contents: COVID-19 Guidance: Resources for SMBs

A Message from the CEO

Dear Employers & Business Owners,

As COVID-19 has impacted health and businesses around the world, companies have been making tough yet necessary decisions to protect the health and safety of their employees. As a leading software cloud provider, we have been actively working on new processes, policies and procedures to ensure the safety of our employees while also delivering the same level of support and service that our customers expect.

With the growing health concerns, we have implemented some new guidelines for our employees, including: Virtual meetings, rescheduling non-essential travel and events, and working remotely. We are also closely coordinating with third party vendors to ensure there will be no disruptions to our services. We want to assure you that our platforms are at full functionality, with the services and support you are used to receiving from us.

We understand that as business owners yourselves, you may be facing certain challenges during this outbreak. We wish for the health and success of your business and workforce during this trying time. We want you to know that we are committed to doing whatever we can for you and have put the following guidelines in place:

Service & Communication. As a customer, you can expect the same level of service you have received. We have implemented systems that will allow for communication with our team members to remain fully operational.

Availability. Customer, partner and business meetings will be available and conducted virtually. For most of our customers, this is no different than what you’ve been used to in the past.

Management. Our executive team will meet daily to evaluate any issues or concerns that may arise, opportunities for improvement, and will adjust plans accordingly. We will also continue to monitor guidance from local, national and worldwide authorities daily and adjust our policies and procedures to ensure our teams are safe, healthy and effective at helping all of our customers.

As new updates regarding the COVID-19 virus emerge or if there are changes to our procedures we will notify you promptly.

Sincerely,

Bardia Dejban, CEO

The State of Online Retail

Industry News

How the coronavirus is affecting online retailers

Stats

47% of retailers expect some downside in revenue
58% say virus will impact consumer confidence
44% of retailers expect product delays
40% of retailers expect inventory shortages
32.7% of respondents said they were avoiding physical stores, and more than half said they’ll avoid them if COVID-19 spreads

Issues SMBs May Face

1) Financial Hardships

Industry News:

Small Businesses To Washington: Please Send Money Soon Or We Won't Survive

Stats:

27% of U.S. Small Business Owners Believe Coronavirus Will Impact Revenue
52% of U.S. Small Business Owners say they are taking measures to prepare for an economic slowdown
30% of U.S. Small Business Owners expect the virus to have a moderate to high impact on their supply chain