Showing posts with label Ecommerce Archives - ChannelX - formerly Tamebay. Show all posts
Showing posts with label Ecommerce Archives - ChannelX - formerly Tamebay. Show all posts

Consumers to continue buying ‘little luxuries’ next year

Data from GWI’s annual Connecting the Dots report has revealed that consumers are still planning to buy ‘little luxuries’ next year despite increased financial volatility and inflation.

Although consumers are not spending as much as they have before, increased stresses mean they still want to treat themselves when they can.

What little luxuries are consumers spending on?

When it comes to treating on a budget, clothing appears in the top three ‘must-have treat’ choices across all generations and genders globally. And with ‘quality’ a main purchase driver, it’s unlikely we’ll see consumers downgrading their wardrobes just yet. Since Q2 2021:

  • The number of consumers who shop at TK Maxx, known for big brand labels is up 41%, whilst the number of consumers buying items from Versace is up 61%
  • The number of consumers planning to treat themselves to a wristwatch up are 20%
  • A repeat of the ‘Lipstick Index’ isn’t ruled out either, with skincare and beauty purchases high on the agenda for female millennials in particular

As seen on social media

Right now social media is an important part of the consumer shopping journey. While finding information is still the main reason why people go online, more consumers are now getting their information on social media, with the number of people doing searches for brand or product information this way rising by 43% since 2015. This is particularly true for Gen Z in the UK, with a 14% drop in using the internet to find information and the percentage of UK Gen Zers using search engines to get more details on products dropping 11% since 2016.

Buy now, save the planet later

Sustainability has become less of a concern for consumers. In 90% of countries surveyed, interest in news, politics, social issues and current affairs has declined since 2020, by 13% in the UK specifically. Consumers are struggling to find the headspace to both make ends meet and to live a more sustainable lifestyle.



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Outlook email changes for 2023

Outlook email changes for 2023

Microsoft has announced changes to Outlook email which come into effect in 2023, impacting Microsoft 365 subscribers. The changes will only impact Outlook.com users – if you are a desktop user of Outlook nothing changes.

Personalised Outlook email addresses

Starting 30/11/2023, you will no longer be able to associate a new personalised email address (e.g. yourname@example.com) with your Outlook.com mailbox.

What this means is that if you want to associate your business email address with your Outlook email you only have a year to do so.

If you already have a personalised email address set up, you will not be impacted by this change, and you can continue using it without any disruption in service. After 30/11/2023, if you choose to remove your existing personalised email address, you will be unable to add it back.

Outlook email storage will impact cloud storage

Starting 01/02/2023, cloud storage used across Microsoft 365 apps and services will include Outlook.com attachments data and OneDrive data. All data will continue to be protected with Microsoft’s comprehensive set of security features.

This update will not impact your Outlook.com mailbox storage amount. However, this may reduce how much cloud storage you have available to use with your OneDrive. If you reach your cloud storage quota, your ability to send and receive emails in Outlook.com will be disrupted.

What this means is that if you are the type of email user that never deletes an email, you may have gigabytes of old attachments in your email folders. It’s time to triage your email and decide what you no longer need and can safely delete. This will definitely impact you if you have sent large image or video files as zipped attachments and in future you might want to consider making use of online file transfer services rather than filling up your inbox with attachments.

During the transition, Microsoft are adding at least an extra 50 GB to your cloud storage for 1 year starting on 01/02/2023. This extra storage expires after a year.



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Royal British Legion Poppy Appeal 2022

Royal British Legion Poppy Appeal 2022

From veterans of the Falklands War and WW2 to those who continue to play a vital role in service to Britain today, Remembrance is marked on the 11th of November each year. On Remembrance Sunday services are held up and down the country, commemorating the sacrifice and service of so many who have kept our country safe. It’s also the time of year that the annual Poppy Appeal takes place.

The 2022 Poppy Appeal campaign has now launched. Poppy Appeal collectors will be distributing poppies across the United Kingdom and yesterday even Prime Minister Rishi Sunak was spotted at rush hour selling poppies outside Westminster Tube Station.

You can support The Royal British Legion Poppy Appeal without even leaving home – both eBay and Amazon have Royal British Legion stores where a wide selection of Poppies, both traditional paper and enamelled pins are on offer.

On eBay, You can choose from a £2, £5, or £10 traditional paper Poppy – all three listings will get you exactly the same Poppy, you can choose how much to donate. You’ll also find Football club Poppies with Pins available from Premiership, Championship and League One and League Two clubs and Rugby.

The Royal British Legion Poppy Shop on Amazon offers Poppies, Pins as well as a wide range fo Christmas Cards and a beautiful Royal British Legion Emma Bridgewater Navy Poppy Shopping Bag to support the Poppy Appeal.

eBay and Amazon make it easy to support Remembrance if you already have an account on either of the marketplaces, but you can also purchase your Poppy direct from the official Poppy Shop Website.



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Bank Rate rise 0.75 to 3%

Bank Rate rise 0.75 to 3%

The Bank of England’s Monetary Policy Committee have voted by a majority of 7-2 to for a Bank Rate rise of 0.75 percentage points, to 3%. This is the highest Bank Rate since the bank crash 2008 when rates rapidly fell from a high of 5.75% and dived in a series of cuts to 0.5%.

Today’s announcement will mean everyone on a variable mortgage will see their monthly direct debits rise. Those on fixed rate mortgages will face significant increases in their outgoings when their fixed rates come to an end. Many will have taken out mortgages in the past decade and never experienced interest rates about 1% before so this is going to hurt.

It also means an almost immediate increase to all forms of borrowing from the interest on credit card debt to business loans and financing.

The Monetary Policy Committee voted by a majority of 7-2 to increase Bank Rate by 0.75 percentage points, to 3%. One member preferred to increase Bank Rate by 0.5 percentage points, to 2.75%, and one member preferred to increase Bank Rate by 0.25 percentage points, to 2.5%

As well as the Bank Rate rise, the Committee also believes the economy hit a downturn in the Summer and is forecasting recession throughout the whole of 2023 and into the first half of 2024.

Expect another Bank Rate rise next time the Monetary Policy Committee meet, they say “The majority of the Committee judges that, should the economy evolve broadly in line with the latest Monetary Policy Report projections, further increases in Bank Rate may be required for a sustainable return of inflation to target, albeit to a peak lower than priced into financial markets.”



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Snap partners with Amazon to enhance AR shopping experience

Snap have partnered with Amazon Fashion to enhance the AR shopping experience for snapchatters who will have access to a new try-on Lenses feature.

The new partnership aims to help Amazon brands leverage their Amazon AR assets and showcase styles in a fun, interactive experience to millions of Snapchatters. Initially, customers will be able to explore, shop and digitally try-on thousands of eyewear styles directly on Snapchat and then seamlessly purchase in the Amazon Fashion store.

More customers are turning to mobile shopping – in the past year, Amazon Fashion customers ordered more than one billion fashion items on mobile devices. The growing Snapchat community of 363M daily active users now have access to Amazon’s popular eyewear brands, including Maui Jim, Persol, Oakley, and Costa Del Mar, among others. Eyewear is the first VTO Shopping Lens category for the Amazon and Snap partnership, and the companies plan to enhance the AR shopping experience further by adding additional verticals in the future.

Amazon Fashion is always looking for new ways to collaborate with brands and create fun, innovative shopping experiences for customers, Millions of customers regularly use Amazon’s AR shopping technology across categories in our stores, with Virtual Try-On for Eyewear being a long-time customer favorite. We are delighted to partner with Snapchat and further expand AR shopping for both fashion brands and today’s new generation of digital shoppers.

– Muge Erdirik Dogan, president, Amazon Fashion

The Shopping Lenses will be available through @amazonfashion’s Public Profile on Snapchat, in Snap’s Lens Explorer across the For You and Dress Up tabs, as well as in the Snapchat Camera Lens Carousel. Snapchatters can also browse additional products directly within the Amazon Fashion ‘store’ tab on the @amazonfashion profile on Snapchat, allowing customers to review thousands of products with the option to seamlessly link out to Amazon to purchase.



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Productsup and Wish partnership to make managing product data simpler

Online marketplace Wish have teamed up with P2C software company Productsup to simplify how merchants manage their product data on the platform.

We’re a global ecommerce platform, and our merchants typically sell across several marketplaces – which can make maintaining a unified presence a very complex process. For this reason, we’re thrilled to have found a P2C management partner in Productsup,

– Sarah Luo, VP, Merchant Operations, Wish

As part of this new partnership, Wish merchants will be able to access Productsup’s platform via an integration, allowing them to manage and integrate their product catalogs to the Wish marketplace with more ease, accuracy, and speed. Productsup provides businesses with enhanced visibility and control over their product data to ensure they understand consumer expectations and better maximize their sales.

At Productsup, we know how hard it is to be a merchant today, as you need to keep up with all of the individual platform requirements and formats for different marketplaces when uploading your product catalog. Together with Wish, we look forward to helping merchants streamline and automate this process,

– Saskia Van De Ven, SVP, Global Partner Organization, Productsup

Wish say they are continuing to invest in enhancing the merchant experience, this year the platform have made a number of announcements to make selling on the marketplace seamless. This partnership with Productsup comes shortly after the marketplace announced a partnership with eDesk and this year Wish also launched the Merchant Managed Return Program to provide merchants with more autonomy and flexibility in setting their own return policy and handling returns.



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eBay acquire TCGPlayer

It’s official, approximately two months after announcing the plans, eBay have acquired TCGplayer, a widely used marketplace for collectible card game enthusiasts, for a total deal value of up to approximately $295 million.

eBay say that this acquisition will compliment their focus category strategy and builds on its offerings to bring even more selection to enthusiasts. eBay and TCGplayer will enhance the overall collecting experience for customers. Sellers will be able to bring physical supply online and create customizable webstores, and with TCGplayer, they can rapidly upload, sort and identify large catalogs.

I look forward to working with eBay to improve the collecting experience online and in everyone’s favorite local hobby store, We will benefit from eBay’s decades of industry experience, coupled with powerful technology solutions, a shared vision, common core values, and a deep commitment to the collectibles community. Thank you to the teams at TCGplayer and eBay for your incredible work, which got us to this milestone.

=- Chedy Hampson, Founder and CEO, TCGplayer

TCGplayer will continue to operate autonomously as one of the largest online marketplaces for trading card games.

By joining forces with TCGplayer, eBay has even more ways to connect brick-and-mortar hobbyists and sellers with passionate collectors around the world, Our two companies share similar values and a deep commitment to the collectibles community, and together we will continue delivering best-in-class experiences for our customers.

– Dawn Block, VP of Collectibles, eBay

Over the past two years, eBay has introduced enhancements that are important for buyers and sellers in the trading cards and collectibles category. Launches like eBay vault have helped deliver a more seamless experience, offering benefits like instant transfer, authentication, insurance, affordable shipping and a tax-free storage location.



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eBay is helping US women entrepreneurs reach global markets

You might not be aware but October was National Women’s Small Business Month. As a part of this, eBay have released the U.S. Women-Owned Small Online Business Export Report showing how they are helping women-owned businesses of all sizes reach global markets.

The report found that 97% of U.S. small businesses owned by women on eBay are exporters, compared to less than 1% of traditional businesses. In addition, U.S. women-owned eBay small businesses reach an average of 15 international markets — nearly four times that of traditional businesses. eBay-enabled small businesses owned by women even outperform eBay small businesses overall in reaching international buyers.

When I began selling 16 years ago, the process to sell internationally was rather complicated, But now, eBay has helped simplify the process and has made selling internationally so much more fluid. I really enjoy selling on a platform that has everything already built in, like eBay.

– Andrea Harrison, Founder, In a Clutch

I can really leverage eBay’s global reach to access a worldwide audience, eBay helps alleviate the stress of an international sale and helps increase my reach to foreign countries. As a small business, I am only able to ship globally thanks to my partnership with eBay.

– Karen Lesak, Founder, Finds For You

According to eBay the export success of small businesses owned by women on eBay points to the inclusive nature of the marketplace and how they level the playing field by opening access to global markets regardless of size.



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RetailX Research: Ecommerce World Review

RetailX’s exclusive festival of research: Ecommerce World Review will take place between 14th – 15th of November 2022. This is your opportunity to dive into ecommerce trends across the globe with RetailX editors, researchers and industry guests through 11 FREE webinars over 2 days.

Powered by a kaleidoscope of research, including data analysis and RetailX case studies – our industry experts share everything you need to know in order to stay ahead of competitors for the rest of the year.

Cutting-edge topics include sustainability, fast-fashion, in-depth regional analysis and a behind the scenes exploration into thriving industry sectors.

Of particular interest to channel professionals will be the European Marketplaces 2022 review of Europe’s leading channels, and The Fashion Brands & Marketplaces session, both on Monday the 14th of November.

You can pick and choose the sessions to attend, but you need to register in advance to select the topics of most interest for your business.

Ecommerce World Review Agenda

DAY 1: Monday 14th November

10:00 AM GMT | Launch of the Global Ecommerce Region Report 2022
11:00 AM GMT | Benelux 2022: A review of one of Europe’s most significant markets
12:00 PM GMT | European Marketplaces 2022 Launch: A review of Europe’s leading marketplaces
13:00 PM GMT | Consumer Electronics Sector Report 2022: Is there a post pandemic plateau?
14:00 PM GMT | Fashion Brands & Marketplaces
15:00 PM GMT | A Pictorial Year in Review

DAY 2: Tuesday 15 November

10:00 AM GMT | The Global Elite 1000 2022
11:00 AM GMT | Under the skin of the DeliveryX Top500 2022
12:00 PM GMT | Sustainability Value Chain
13:00 PM GMT | Launch of UK Growth2000 2022 Report
14:00 PM GMT | Switzerland Country Report 2022





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Holiday Retail Playbook for Ecommerce Success

Now is the time to finalise your strategy for a successful 2022 holiday season. Linnworks have created a Holiday Retail Playbook to help you prepare now so you can enjoy a successful holiday season with key action items to prepare for the holidays.

Preparing for the holiday season requires you to focus on the entire customer journey for a seamless shopping experience. The key ecommerce success is to have a 360-degree view of customers, connecting the dots between channels, platforms and devices, so they are offered an experience that delights.

In the Holiday Retail Playbook you will learn how to :

  • Connect with your customers where they are
  • Simplify & Automate
  • Keep pace with consumer expectations
  • Increase customer loyalty this holiday season

Download your free copy today here.



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The US seller who grew a successful eBay business after a car accident

Rosie Villa, is a US based eBay seller who built her successful business following a car accident that left her needing to find a new way to make ends meet. An eBay advert pushed her towards creating an eBay business which she now operates in a 1800-square-foot warehouse.

Following a car accident that left her with whiplash as well as knee and lower back injuries, Rosie started her eBay store Rosiev2007 which specializes in the resale of UGG – yes the popular wool-lined sheepskin boots. In addition to UGG apparel, which she sources from her local outlet store, Rosie also resells home goods and women’s, men’s and children’s fashion from local thrift shops.

Rosie and her daughter would often visit their local thrift stores and outlets together in search of new inventory, mother and daughter working side-by-side to sort and ship products.

It created a very special bond between us, The most beautiful thing about selling on eBay while raising a daughter as a single mom is that not only am I making income, but my daughter gets to join the process as well. Hopefully, she will one day start her own business and be a leader in her own right.

– Rosie Villa,

As the first female entrepreneur in her family, Rosie is passionate about mentoring other young women in her family and introducing them to the world of business. Her goddaughter and her niece currently help support Ugg Queen’s daily operations. After school, they categorize inventory at the warehouse, take item photos and draft new listings for Rosie to review and post.

I feel that as a single mom and a female entrepreneur, I can impact a lot of women,” Rosie said. “I want to help them believe in themselves so that they, too, can make that leap into building their businesses. I won’t deny that there are times when I am frustrated or overwhelmed and end up in tears, but learning to stay consistent, praise yourself and give yourself grace is so important for moving forward on the path to success.

– Rosie Villa,


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Peak Season – Impacts from the Cost-of-Living Crisis

Households across the UK haven’t had a break. The last three years have seen consumers navigating one crisis to another. Beginning with the shift in consumer shopping behaviours stemming from the pandemic to the current cost-of-living crisis, peak seasons haven’t been ‘normal’ for quite some time.

To help ecommerce retailers plan for the upcoming peak season, ShipStation has released their latest consumer report in partnership with Retail Economics. They surveyed over 8,000 shoppers to find out how households across the UK planned to shop this upcoming peak season, and the results are in.

Inflation Impacts on Buying Behaviours

As the inflation rate continues to rise, we are seeing an evolution of buying behaviours in households of all sizes. In August 2022, UK inflation hit 10.1%, numbers not seen since pre-1982. To better understand this, we look at how UK households plan to respond to the cost-of-living crisis.

The responses to our consumer survey indicate most households (over 70%) plan to cut back on some, if not all, of their spending. Of those surveyed, only 15% aren’t worried about the cost-of-living crisis – at least not right now.

In terms of peak season and incoming impacts on ecommerce retailers, here’s what we’ve learned from shoppers:

  • Over 25% of UK consumers plan to do all their peak season shopping online
  • Nearly 35% plan to do most of their shopping online and some in store
  • Less than 20% plan to do all their shopping for Black Friday and Christmas in store

How will the cost-of-living crisis impact peak season?

The UK’s economic future looks uncertain. It’s beginning to sound like a broken record. And it’s because of this uncertainty that peak season stands to be substantially impacted. After speaking with 6,000 shoppers, here are a few of the consequences we expect this peak season.

According to our recent survey, the UK is set to be one of the countries whose peak season will be severely impacted by the ongoing economic crisis. Of those surveyed, most said they are worried about rising costs and their impact on financial stability. The data also indicates that 40% of all those surveyed would cut back on all spending over Black Friday and Cyber Monday due to the cost-of-living crisis. The remaining 30% said they had no plans to change their shopping habits.

Additionally, the majority of those surveyed said they planned to do most, if not all, of their shopping this holiday season online. Whilst numbers are sure to be down; this is good news for eCommerce retailers.

Reduce cost pressures with automation

The UK’s economic future is anything but clear as we head into peak season. And it’s not just consumers who are suffering – retailers are also feeling the pinch. According to our research, 92% of global retailers expect to be impacted by rising costs this peak retail season.

Automation is a strategy that can reduce cost pressures for retailers on multiple fronts. On the one hand, automating processes like fulfilment and delivery can help to build productivity into workflows and reduce operating costs. On the other hand, it also helps to bring precision to operations and bolsters the customer promise. In a peak season where spending is likely to shrink, retailers must do all they can to remain competitive to win the available consumer spend, and retain revenue throughout a challenging period.

For an in-depth insight into how consumers plan to spend this peak season and what you can do to entice buyers to choose your business over the competition, download ShipStation’s Holiday Shopping Trends Report.



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International Trade Week 2022

From the 31st of October to the 4th of November 2022, International Trade Week is back, presented by the DIT, and set to showcase a brand-new series of events designed to help businesses of all shapes and sizes maximise their global potential.

One year on from the launch of the Made in the UK, Sold to the World Export Strategy, these events will help businesses understand how to capitalise on opportunities secured by our new trade deals. 

Businesses will be able to find out more about key Export Strategy initiatives, such as the Export Support Service and the Export Academy.

Thanks to our partners from across the business community, businesses of all sizes can also get practical advice on how to unlock their global potential. 

Look out for highlights including:

  • Export Academy LIVE!
  • Green Trade and Investment Expo
  • Growing your Agri-Tech Business – Does your business have what it takes to take flight?
  • DIT Education Day
  • DHL Global Trade Webinar on trading with Canada
  • The Export Shed: Leveraging the benefits of the Japan Free Trade Agreement
  • Exporting – hassle or high income?

Events will take place in-person and virtually, providing helpful and informative advice on how to trade internationally or expand your global footprint. Register your details to sign up to the events on offer. 



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Retailers are in for a tough festive season

Brands and retailers could be in for a tough festive season after Intuit QuickBooks reveal the results of their Holiday shopping survey showing low consumer confidence and bigger demand for experiences. 9,700 adults and 3,000 small businesses in the United States, Canada, and the UK were surveyed.

Inflation

Due to rising costs consumers are planning to buy less gifts than usual this year. 66% of USA respondents, 67% of Canadian respondents and a staggering 73% of UK respondents said they will be purchasing fewer gifts for family and friends this Christmas.

Eight out of ten consumers will cut spending if the economy continues to get worse, showing a lack of confidence in the current economic state. Fortunately for ecommerce companies this is pushing consumers to spend more online, over seven out of ten consumers surveyed are shopping online more often to find the best deals. So be sure to get those deals on display.

Experiences

There seems to be a growing desire for experience gifts, especially in the USA and Canada. Consumers are still enjoying their returned freedoms and feel that experiences like entertainment and dining out allow them to do more of what they missed during the pandemic.

The impact of a tough festive season on small businesses

The sad reality is that small businesses will be hit hardest, as they continue to rely heavily on festive spending and getting consumers to spend this year is even more important than last. 79% of USA respondents, 72% of Canadian respondents and 82% of UK respondents say their financial health is more important in the upcoming festive season. These results show that although all countries are facing challenges the UK are certainly feeling the pressure of the recent economic turmoil.

Small businesses are urged to keep on top of trends and offer deals and discounts to entice more spenders.



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99 days left to use up non-barcoded stamps

There are only 100 days left for you to use any non-barcoded stamps. After 31 January 2023 Definitive stamps will not be valid for postage unless they carry the unique barcode.

Customers are advised that if they cannot use their non-barcoded stamps before the deadline, they should swap them for barcoded ones free of charge. There is no deadline on when you can swap out your stamps, so if you happen to find any after January 31st you can still exchange them for valid ones.

The 100-day countdown to use up existing supplies of Definitive stamps has now begun. Many of us have stamps kept in drawers and wallets, or in a tray on a desk or tucked away on the mantlepiece. With Christmas approaching, now is the perfect time to use them up. If that is not possible, customers are invited to swap them for barcoded stamps of the same value, completely free of charge.

– David Gold, Director External Affairs & Policy, Royal Mail

There are some non-barcoded stamps that can be used after the deadline. Customers can continue to use Special Stamps issued on a theme or to commemorate special events and non-barcoded Christmas stamps, as these will continue to be valid for postage. These cannot be swapped for barcoded stamps.

The unique barcodes now used on stamps can facilitate operational efficiencies, enable the introduction of added security features and pave the way for innovative services for customers.

Mail posted with non-barcoded Definitive stamps after 31 January 2023 will be treated in the same way as if there is insufficient postage on an item. Any item that has insufficient postage may be subject to a surcharge.



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DPD to automate cross-border compliance

DPD has partnered with Eurora and will use their Artificial Intelligence and machine learning backed platform to automate the allocation of product classification (HS) codes and cross-border compliance with the export control rules applied in the European Union, the United Kingdom, and the United States.

This partnership will enable DPDgroup, which delivers 2.1 billion parcels yearly, to enhance its quality and compliance processes whilst lowering costs of customs processing.

With Eurora’s services, we want to support our international growth. We plan to use Eurora’s solution to improve our international operation, namely product classification and international compliance

– Etienne Chaigne, Director International IT Solutions, DPDgroup

If you use DPD to ship internationally, you’ll like this development as, frankly, cross-border compliance is becoming a bigger headache every year so automation is a key step to making your life easier.

The allocation of product classification (HS) codes and export control classification (ECCN code) is a pivotal step within the export process – These classifications are needed to prove all restrictions and license requirements have been duly checked by the shipper before exporting an item.

Eurora’s compliance platform processes up to 5,000 request per second with 98% accuracy. As there are more than 15,000 10-digit commodity codes in EU alone, it is impossible to match this speed and cost with manual or hybrid methods, most used today.

Eurora’s AI uses over 500 million records of training data from real transactions of the world’s largest logistics service providers. The platform can be used by online sellers, marketplaces, logistics and postal companies to automate tax and duty declarations and assign the appropriate HS code.

Eurora and the DPDgroup have been closely working together since the beginning of 2022 to elaborate the rules of different jurisdictions, containing a wide range of classification rules and restrictions that have been ´learned´ by the Eurora machine

– Marko Lastik, founder and Group CEO, Eurora


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Top ten toys on Amazon revealed in time for Christmas

It’s that time of the year when seeing Christmas related things becomes unavoidable. On theme, Amazon have announced the top ten toys that are predicted to top Christmas. If you dabble in kids toys, this is a great time to have a look at what product brands are expected to be selling well leading up to the day.

This year’s list captures the latest trends including pretend play, top franchises like Star Wars, tech-led educational toys, and toys under £20 for both great value and fun. This year, hundreds of toys will also be donated and delivered by Amazon UK and long-time partner Barnardo’s to vulnerable children across the UK, to help spread a little joy this Christmas.

In a year where less is more for many families, we are offering options for all tastes and budgets this season, including tens of thousands of toys under £20 across Amazon, so our customers can find that perfect gift this Christmas. We want everyone to have the chance to experience the happiness that playtime brings, so hundreds of this year’s top 10 toys will also be donated and delivered by Amazon UK and Barnardo’s to vulnerable children across the UK.

– Matthew Redfearn, Toys Category Leader, Amazon UK

Amazon UK’s Top Ten Toys for Christmas 2022

The most interesting top toy for me is the dentist kit, perhaps people are eager to train their little ones up to be dentists in hopes they don’t have to rely on long waiting lists.



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How will Black Friday differ in 2022 vs 2021?

Black Friday is fast approaching, but with the world, and the UK in particular, in turmoil, what can we expect and how will Black Friday differ from last year? Vladi Shlesman, Managing Director EMEA of ChannelAdvisor, shares his thoughts on how Black Friday will differ in 2022 vs 2021:

How will Black Friday differ this year?

Preparation ahead of the critical peak period takes on additional importance during tough economic times. And while no one is arguing 2021 was easy, this year every hard-earned customer needs to have a positive experience, whether shopping in store or online. Deliveries need to arrive on time and with disruption across supply chains, building relationships with multiple carriers is crucial.

Managing inventory levels will be critical, mapping existing stock and considering historical demand to make informed judgements on which products to push through campaigns.

What should our shipping and returns execution focus on?

Those that don’t already offer an express shipping offer should bring in the option for those that need products quickly, even if they charge extra for the service.

If you offer fast delivery then hitting the targets is crucial. Once volume ramps up, ensuring every product arrives on time becomes more challenging, but is critical to avoiding negative reviews. 

Extending your returns policy may encourage more sales as those buying gifts will want a longer window in-case the recipient wants to exchange or return the present. 

Where should our marketing efforts be directed?

Utilising all the tools available on marketplaces alongside promotional marketing campaigns, will give you an advantage, but this will need to be paired with positive customer experiences such as responding to queries efficiently. This will help to drive more positive reviews and give consumers confidence when making a purchase.

Every product description needs to be spot on, giving accurate information and highlighting the areas that the consumer really cares about. Reviews will take on added importance as consumers are likely to be extra cautious with each purchase and getting the description right will result in fewer returns and higher customer satisfaction.

Despite all the turbulence, brands that focus on continually adapting to consumer preferences and meeting consumers where they shop should feel confident about this year’s peak season.”



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Energy saving device purchases on the rise

Purchasing patterns among UK consumers are beginning to shift as shoppers modify their buying habits in response to the cost of living crisis, according to latest trends seen by OnBuy. Up-to-date market statistics show that Britons are preparing for the economically rocky months ahead by making shrewd purchases that will help them combat surging energy bills.

Data from online marketplace OnBuy shows sales of products that could provide long-term savings, like radiator reflectors, draught excluders and air fryers, have soared by thousands of per cent. According to the OnBuy CEO, Cas Paton, the trend is evidence of an ever-increasingly knowledgeable consumer in Britain, who is preparing for the cold months ahead with smart purchases.

Other items that have seen drastic sales increases, such as household insulation, work to keep heat within the home, therefore resulting in reduced energy usage.

This growing trend, according to Cas, is understandably emerging in response to the ongoing cost of living and energy crises, which have resulted in record-breakingly austere financial forecasts. A typical household energy bill is expected to rise to £2,500 per year from the 1st of October.

As a nation, we are going to feel the effects of ongoing crises on energy and cost of living this year, with energy bills going up within the next week and inflation expected to increase even further.

In response to these crises, we are seeing some quite remarkable consumer trends, as it’s becoming increasingly clear that shoppers are shifting their purchasing habits in response to the economic outlook. We are seeing drastic increases in the sales of items that work to reduce energy usage, such as household insulation and radiator reflectors, which both help keep heat inside the home.

Ultimately, what this tells us is that the British buyer is becoming an increasingly savvy spender. This is a surprising, unprecedented, and frankly fascinating development, which lays bare the ever-evolving nature of consumer trends.”

– Cas Paton, CEO, OnBuy

According to Cas, the trend began almost a year ago, with OnBuy sales data from November 2021 to January 2022 showing that convector heaters, which run on electric, and indoor butane-powered heaters, were among the top sellers over the period.

However, the economic landscape has worsened considerably since then and increased energy bills, along with weekly headlines about crises in energy and cost of living, have resulted in more consumers adopting new spending habits.

Data from this month shows sales of clothes dryers and airers soaring by more than 6000%, as households avoid energy-guzzling tumble dryers, while sales of electric blankets have skyrocketed by up to 1,350%. According to MoneySavingExpert it costs roughly 3p an hour to run an electric blanket, meaning that average weekly usage would add up to just £1.47 – making them a cost-efficient alternative to central heating.

Elsewhere, air fryers, which can operate at half the energy usage of an oven have seen a staggering surge in sales this year, with OnBuy data showing an 800% increase for some models in September.

Meanwhile, over the course of a single week in August, sales of household insulation increased 1200%. While the surge could appear as an anomaly, it makes more sense in light of expert insight around energy usage. According to Northern Energy, poor wall insulation accounts for 35-45%* of heat lost in the home – resulting in lost energy and wasted money. Elsewhere, experts believe around 25% of a home’s heat is lost through lofts and attics, a loss that can be mitigated with good insulation.

Purchases as we’ve seen over the past year, and especially within the past few months, clearly represent a financial commitment, however, consumers appear to be telling us that they believe these expenditures will pay off long-term. They might just be on to something!

– Cas Paton, CEO, OnBuy


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How Kostüme website showcases seasonal stock

What do you do when you’re a business that needs to regularly transform your online storefronts to exhibit exclusive, small-batch seasonal apparel created with exclusive artist collaborations? In the case of British cycling lifestyle brand Kostüme the answer is to embrace BigCommerce’s headless technology which offers the flexibility to rebuild your website page quickly, easily, and as often as is required.

In very simplistic terms, headless technology uncouples the content from the software. BigCommerce offers the commerce layer and allows developers to choose the most appropriate platform (e.g. a content management system) for the user to create the content. The two then talk to each other via APIs enabling brands and retailers to quickly rebuild webpages and push them live without needing developers to recode entire pages.

The launch comes at a time of growth and transformation for cycling and art. In 2020, the UK reported the highest level of cycling on record, accelerating a trend of increasing diversity in the sport. With the cycling apparel industry projected to be worth $5.7 billion by 2025, Kostüme responds to both trends with exceptional content and modern technology that empowers artists to share their work in new mediums, whilst allowing a diverse new generation of riders to express themselves.

Kostüme was founded to disrupt the status quo in an industry that disproportionately focuses on hardcore technical racewear. By developing uniquely stylish, durable and highly functional products, our aim is to help a diverse new generation of cyclists to express themselves however they choose to ride. Achieving this ambition would not be possible without BigCommerce. Development often requires choosing between a cookie-cutter solution, or a large, expensive team. BigCommerce offers the best of both worlds, with the flexibility to create a truly bespoke experience without needing a large development team, and the scalability to support our growth. You can only build a brand once, and BigCommerce ensured that this vision was possible from day one.

– Ed Bartlett, founder and CEO, Kostüme

Each new Kostüme collection features unique artwork commissioned from world-class artists, with the apparel made entirely in Europe using premium recycled materials. Its first release, #Edit001, recently launched for pre-order and features a collaboration with multi-award-winning UK op art duo, Kai & Sunny. Known for their mesmeric, hand-painted line works, their style echoes the energy, colours and movement experienced while cycling. 

Kostüme is an innovative British brand with a unique model that is changing the cycling apparel industry, something in which we’re extremely proud to play a part. BigCommerce helps companies achieve their vision for and at all stages of growth, offering the flexibility needed to create powerful and custom online storefronts. As a patron of the British Fashion Council, BigCommerce is passionate about the potential of ecommerce to drive the UK fashion industry forward and to help UK fashion retailers leverage the power of our Open SaaS solution to drive efficiency, agility and sales.

– Jim Herbert, senior vice president and general manager of EMEA, BigCommerce


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New Government – Labour Small Business Agenda

We’ve are all waking up to a new Government today, with the Labour party about to take control of the country and what should be top of your...