Increase User Engagement with 6 Main Ecommerce Metrics

Learn about the 6 key ecommerce metrics that help brands optimize their ecommerce experiences to drive increased sales and foster customer loyalty.

The post Increase User Engagement with 6 Main Ecommerce Metrics first appeared on zoovu Blog.

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Beyond KPIs: the ROI of Assistance is Brand Loyalty

How do physical stores experience 20-40% CVR where as the average ecommerce site has 1-2%? The simple answer is consumers become confident customers when they receive in-store expertise and assistants. Brands and retailers who bring a heightened level of digital assistance they not only increase conversion rate but build brand loyalty.

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How to Build & Launch Product Finder in 5 Steps

Have you ever wanted to use product finders to help guide customers on your ecommerce shop? Learn how to build and launch one in 5 easy steps.

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Report: How COVID-19 Altered Consumer Behavior in 60 Days

Learn how to adapt your digital strategy to meet the needs of the COVID Consumer as ecommerce adoption accelerates. Our latest report provides easy to implement guidance on driving conversion and fostering brand loyalty.

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Beauty & COVID-19: How brands can adapt to consumer behavior

COVID-19 has altered how we shop, but how does the beauty industry respond to shifts in consumer behaviors? Learn how to adapt ecommerce experiences to keep shoppers glamorous.

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6 technologies needed for post-COVID retail

Being slow to adapt to ecommerce left retailers ill-prepared to manage a surge of digital-only buyers and able to pivot to omnichannel. As restrictions ease, what technologies are needed for post-COVID retail? 

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Why brands need to start actively listening

Brands must start actively listening to their consumers as we shift forward in our adoption of ecommerce. Zoovu CRO, David Donlan, discusses why, how, and what the benefits are.

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7 Tactics to Increase Your Average Order Value

Increasing average order values on ecommerce channels requires understanding what matters to customers. Learn about 7 tactics to increase AOV for bigger profits.

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Impact of COVID-19 on consumer behavior in 4 numbers

60% of American and European consumers expect to maintain their current levels of ecommerce usage throughout 2020. What other consumer behaviors will outlast the pandemic?

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COVID-19 & Digital Commerce: Top Performers Week of March 30

Ecommerce sales grew by 25% in March 2020 due to COVID-19.  The last week of March and first of March saw new categories emerge as top performers. Find out what consumers bought.

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5 Reasons Live Chat is Ineffective for Your E-Commerce Site

The issues surrounding live chat are not necessarily the fault of the technology but the surrounding elements that make it an ineffective solution for your eCommerce site. Here are 5 common struggles consumers face surrounding live chat.     

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Insights from eCommerce Expo, London 2019

Claudine Bianchi, CMO at zoovu, shares her takeaways from this year's eCommerce Expo in London. Read what everybody was talking about and why you need to ask questions.

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