from zoovu Blog https://ift.tt/3hkSah1 via IFTTT
Beyond KPIs: the ROI of Assistance is Brand Loyalty
How do physical stores experience 20-40% CVR where as the average ecommerce site has 1-2%? The simple answer is consumers become confident customers when they receive in-store expertise and assistants. Brands and retailers who bring a heightened level of digital assistance they not only increase conversion rate but build brand loyalty.
from zoovu Blog https://ift.tt/3hkSah1
via IFTTT
from zoovu Blog https://ift.tt/3hkSah1 via IFTTT
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