Shopify Magic is a new LLM chatbot designed to make running your business more easy. Want to create a blog post, email marketing, or weekly newsletter? Shopify Magic can do all that for you, but what’s perhaps even more interesting is Shopify Sidekick, powered by Magic.
Sidekick is designed to know everything about Shopify and can perform tasks for you such as setting up a discount event. Imagine having Shopify experts on speed dial that you can call on to get things done but with the massive bonus that you don’t have to pay them!
Sidekick understands what you mean and refines your writing for greater clarity. Conversational by design, you can use everyday language to jump start the creative process and overcome writers block. Start with a basic request such as “I want to write a blog post” and with Magic you’ll get some suggestions to choose from and further refine with new commands.
But where Sidekick really comes into it’s own is when you want to do something like create a back to Uni student discount code. With Sidekick being free for all Shopify users, you no longer have to know the back end or how discounts work – Sidekick can not only create the code for you, it can then create an email and send it to your student mailing list!
And then there are more in-depth business us reports that can be accessed, such as a report of your top selling products or a report for products with no sales in the last month. Sidekick removes the need to generate the reports as it can do it for you.
Once you know what your stock is doing, Sidekick can even help you sell it by creating a banner for your shop homepage, segment your customers so you can better market the right products to the right people, and even add product collections to your Shopify shop home page.
Shopify Sidekick gives the power of a team from marketing to design at your fingertips and, especially for those without inhouse expertise, should make managing your business simpler and enable you to perform tasks that previously would have involved at worst spending cash on consultants or at best waiting for colleagues to do the job for you.
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Exciting news for the British tech industry today, a company has released a UK grown AI ecom and data analytics solution which promises to revolutionise the way retailers connect with their consumers.
Rezolve AI Limited, a UK AI innovator announced the introduction of its transformative AI platform, ‘Brain’. This development promises to catalyse a new era of ecommerce interaction and data analysis, further boosting the UK’s reputation in the global AI arena.
Brain
‘Brain’ allows users to interact with ecommerce sites conversationally via text or voice in 95 different languages, asking detailed questions and getting responses that shows in-depth product knowledge. This innovation redefines product discovery and customer interaction with a previously unseen level of personalised service.
Dan Wagner, a veteran tech-entrepreneur and CEO and Chairman of Rezolve gave me a demo and frankly it’s impressive. Got a chinese consumer shopping on your website? Not a problem, they can submit questions to Brain in chinese and receive answers in chinese, even if you’ve never had your website translated. And this is not just a search engine, feed Brain your data in whatever format you have whether it be tell it to scrape your website or send it an SQL spreadsheet and then it’s ready for conversational interrogation by customers.
The big problem Dan tells me, is us humans have been trained to work in a dysfunctional manner, starting our search with a few hopeful keywords and then perhaps narrowing down our search with tick boxes and category menus. You can forget all that with Brain, and give customers the ability to ask complex search questions such as “I’m going to my best friends wedding in July and need a gift, they like gardening, cycling holidays and gourmet dining, what would you recommend?”
But that’s just product, what if you’re a services type business where queries can be even more complex. For instance, take travel, you can ask Brain “I’m in Rhodes and want to get home, what’s the first plane back to the UK with seats for four adults and can you recommend a connection back home to Reading from wherever the plane lands?”
This conversational style of asking detailed queries and receiving responses that exhibit deep product understanding and relevance really is a game changer and better even than those gift sites that ask who the present is for (male/female, friend/relation, mother/sister/aunt etc). These interactions can be carried out in any one of 95 different languages allowing instant interaction regardless of nationality and retail store. This approach to product discovery and customer interaction revolutionises the ecommerce landscape, offering a level of personalised service previously unseen.
myBrain
Meanwhile, ‘myBrain’, built on the same robust AI platform, enables businesses and consumers to analyse their own content effectively.
So myBrain differs from Brain in that I can feed it the content I want it to respond to. As a journalist, I’m already imagining the next time the government drops a fifteen hundred word report… I can upload it to myBrain and ask for a summary. And then when it’s too complex and I don’t understand the summary (which happens all too often!) I can ask it to simplify and explain it in language a five year old would understand.
And of course, there’s nothing to stop me uploading multiple bits of content and asking myBrain for an overall summary of the related (or unrelated) bits of content.
All of this is of course early days and doubtless Rezolve will continue to develop their large language models and AI capability. But three cheers for the British tech industry… it’s great to see cutting edge developments coming out of the UK.
Brain is more than a product; it is a catalyst for a new era of business efficiency, empowering organisations to harness data and deliver superior customer experiences. Britain has always been at the forefront of developments in search and retrieval and from the early 90s I have been working with the very best minds from Cambridge University in shaping computer-aided text and image retrieval. Brain is the culmination of decades of sophisticated British technical engineering and Brain today leads the world in Natural Language Processing and Large Language Models engineered for commerce.
Rezolve’s Brain is yet another example of great British AI innovation. AI has the potential to transform our public services, create better jobs and grow our economy. Alongside our global leadership on AI safety, the Department of Science, Innovation and Technology is driving innovation throughout the UK, creating the environment for companies to start-up and grow.
– Michelle Donelan, Secretary of State for Science, Innovation, and Technology
Rezolve’s conversational AI offering – Brain – is perfectly aligned with the changing trends in the retail industry and has the potential to be a game-changer. Not only is it enhancing the consumer experience and driving business growth, but it also delivers real-time insights using Data & AI/ML (machine learning), at scale. Brain is at the vanguard of AI developments based on distributed computing, federated data architecture, effective AI/ML models and an open API interface providing a plug & play experience for B2C & B2B customers and their ecosystems.
– Saurabh Chandra, Managing Director, Boston Consulting Group’s Platinion
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