Direct to Consumer Trends: Up & Coming Brands Succeeding with DTC

Think about the first time you purchased furniture.  Chances are you trudged along in a warehouse or department store, making…

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Ecommerce SNAFU – Swearing & Cancelled Deliveries

The past week saw both DPD and Tesco hit by tech problems. DPD had a SNAFU when their chatbot started swearing at customers while Tesco had ...