Royal Mail National Agreement agreed by CWU Executive

A new Royal Mail National Agreement has been agreed by the CWU Executive to end their long running dispute and both have shared details of how Royal Mail will work with the CWU’s support in the future. Following the recent vote in favour by the CWU Postal Executive, CWU will now put the final deal to a vote of its members.

You can read a full copy of the agreement with latest amendments here.

“The Communication Workers Union is pleased to announce that after a long running dispute, we have reached an agreement with Royal Mail Group on job security, pay, a reduction in the working week and a growth strategy to create our future.
 
Our union believes it is an excellent agreement for postal workers, customers and company alike. It also demonstrates that in this unprecedented period of crisis, it offers a way forward that demonstrates what ‘being in this together’ really means.
 
– For CWU members, it means a 2 year deal backdated to April 2020 worth 3.7%, plus a one hour reduction in the working week. This is a combined package worth around 6.5% over the 2 year period. Crucially, on job security, it means as we introduce change there will be no compulsory redundancies and the stated objective of Royal Mail is now one of job creation.
 
– For customers, it will mean a more dynamic postal service tailored to meet ever-increasing expectations. Through a range of new products, services and innovations, this new service will be built on an expanded role for postal workers and the trusted relationship that customers have with their local posties.
 
– For the company, it means change can now be introduced more quickly with the full support of the union including the development of a 24/7 operation for parcels, the role out of new technology and automation, creating an enhanced infrastructure and a more efficient overall business.”
– CWU

“Royal Mail and CWU have committed to rebalance our focus and resources from the declining letters to the rapidly growing parcels market, creating a more efficient business that is better aligned to the changing needs of customers. Both parties recognise this will require new ways of working, a more flexible business, greater use of technology and the insight of our workforce. This will also provide both job security and job opportunities for the future.”
– Royal Mail

Key initiatives in Royal Mail National Agreement

• The roll out of scan in, scan out technology

  New scan in, scan out equipment (Auto Hours Data Capture) will be introduced in all sites commencing January 2021 to replace handwritten sign in sheets. This will create a safer working environment and help us understand where we have opportunities to align resources more closely to demand.

• More regular revisions

  Rapidly changing letter and parcel volumes mean we need to adjust our operations more regularly. We will develop and implement a new, simplified revision process in delivery and ensure that each function rebalances and realigns resources to workload, and workload is allocated fairly. These revisions will be deployed starting Q4 2020-21.

• Development of Resource Scheduler

  A three-month trial will restart in February 2021. Resource Scheduler draws together data from across the operation to enable better alignment of duty sets and rosters to demand. Assuming a successful trial outcome we will then begin deployment.

• Nationally consistent standards to improve productivity

  Royal Mail and CWU will work together to implement efficient ways of working to raise overall standards across the operation based on an agreed measure and standard of productivity.

Royal Mail National Agreement pay deal

• 2.7% pay increase effective from April 2020; and
• A further pay increase of 1% with effect from April 2021; and
• The second hour of the shorter working week to be implemented at the point that the 2021 programme of revision activity is deployed in a function/unit and no later than the end of October 2021.

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