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Ecommerce SNAFU – Swearing & Cancelled Deliveries
The past week saw both DPD and Tesco hit by tech problems. DPD had a SNAFU when their chatbot started swearing at customers while Tesco had ...
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Global online sales grew 27.6% in 2020 to reach $4.28tn and the number of transactions needing customer support increased from one-in-eight...
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Dukaan, an Indian startup that helps merchants set up online stores , is expanding its platform worldwide as it looks to challenge establish...
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As a champion for small businesses, we at Volusion are committed to providing you with helpful information and resources for navigating the...
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