Shipping can be a stressful part of eCommerce for customers and retailers alike. Problems with delivery mean extra work for both the buyer and seller, with the online store sometimes taking the blame regardless of the source of the issue. When shipping is as smooth as possible, customers have a better experience and brands receive a benefit to their reputation.
Shipping carriers have made numerous improvements to the process, aimed at peace of mind and convenience for customers expecting an order. Tracking numbers, the ability to provide special instructions, and other features have made eCommerce shipping much easier for everyone. The option to have an order shipped to a secure location for later pickup brings another level of convenience. Whether due to scheduling conflicts, delivery difficulties, or risk of package loss in a neighborhood, many customers would love to be able to choose a location at which they can pick up their shipments at their convenience.
FedEx Hold at Location brings this option to 3dcart stores. Here's a rundown on this feature, how it can come in handy, and how to add it to your eCommerce website.
from 3dcart eCommerce Blog https://ift.tt/2W8eNeS via IFTTT
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